Office Policies in Southpark

Office Policies

If you have any questions about our office policies, please call our office during business hours at (704) 461-1813 .


Emergencies

If you are a current patient of our office and have a dental emergency, please contact us at (704) 461-1813 regardless of the time or day. If the office is closed, our answering service will inform you how to reach Dr. Dixon.


Appointments

At our office, we know that your time is important. If you are a new patient, please arrive at our office 20 minutes prior to your scheduled time. For your convenience you may download all the new patient forms and complete them ahead of time and bring them with you to your first appointment.

If you are a returning patient we ask that you arrive at least 10 minutes before your scheduled appointment. This extra time allows us to get you through the check in process and update any information that is needed.

If for any reason you find it necessary to change your appointment, please contact our office at least 72 hours before the scheduled appointment.


Payment Options

We accept cash, checks, Visa, Mastercard, Discover and American Express.

Payment Options Myers Park


Financing

We are also pleased to offer our patients a payment service plan through CareCredit, which offers payment options with no interest and no annual fee. If you have any questions, please call our office during business hours.


Insurance

As a courtesy we are happy to help you maximize your dental insurance benefits and file your primary insurance for you. Because your insurance is a contract between you and the insurance company, we ask that you to pay for care at the time of service. We will file a claim and your carrier will send you a reimbursement check. Our practice will file with most insurance companies but does not participate in any managed dental care programs.

Office Hours

Monday: 8:00 am – 5:00 pm
Tuesday: 8:00 am – 5:00 pm
Wednesday: 8:00 am – 5:00 pm
Thursday: 7:00 am – 2:00 pm